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Site Search Documentation / site search: Billing Guide
Billing Guide

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Billing Guide

Everyone loves billing!

Only the Owner of an account may edit billing details.

The Owner and any Admins can view billing details.

For more information on account roles, see the Access Control Guide.

Explore Billing

Billing is quick to access and presented transparently.

Login to Site Search.

If you are an Owner or an Admin, you can click on My Account in the top right hand corner of the dashboard:

Billing - Click on My Account in the top right hand corner.
My account is a dropdown menu in the top right.

My Account is a dropdown menu.

Once it appears, navigate to Settings:

Billing - Navigate to Settings.
Settings is above logout at the bottom of the dropdown menu.

Settings contains basic account information.

On the left hand side, click on Billing & Usage to bring up the billing menu.

If are not the Owner or an Admin, this option will be grayed out!

Billing - From the dashboard, select the Billing & Usage submenu.
Billing & Usage will bring up the billing menu. It is found on the primary side of the dashboard, to the left.

Now you can see all of your billing information:

Billing - All your billing information.
Billing & Usage will bring up the billing menu. It is found on the primary side of the dashboard, to the left.

Billing Options

Only an account Owner can change billing details.

Clicking Update under Payment Method to update your credit card details.

You can then choose a plan that's right for you.

For a Standard or Pro plan, select one within the Billing & Usage section.

For a Premium plan, please email our support department.

To assess your pending payment information, note the estimated total under Next billing event.

The estimated total will be your next expected monthly plan payment, plus any additional charges incurred through usage.

Additional charges may include:

  • Queries
  • Documents
  • Engines
  • Domains

For a full breakdown on the pricing structure by account type, see the Pricing page.

Once an invoice has been tendered, you can view its payment status, and see a break in HTML or PDF format.

Click View for HTML or Download PDF for the pdf, next to the line item that coincides with the timeframe you'd like to view.

Your account details, plan, and additional usage, will be clearly described within the invoice.

Only the Owner will receive an invoice via email.

Account Closure

If you are an Owner, click on My Account in the top right hand corner of the dashboard:

Close Account - Click on My Account in the top right hand corner.
My account is a dropdown menu in the top right.

Within the general settings page, scroll near the bottom:

Close Account - Click the red button to close your account.
A red button that says Close Account. Clicking it will... hide your shoes! Hehe - nah, it will close your account and delete your engines.

Click Close Account to delete your Engines and close your account. You will no longer be billed.

See you! Please let us know how we can improve -- we'd love it if you'd stick around.

Stuck? Looking for help? Contact support or check out the Site Search community forum!