Features by plan
Frequently asked questions
What does the free trial provide?
During the free trial, you will have access to all features and limits available on the Business plan. Our support team will also be available to provide guidance on integrating Swiftype with your existing website or platform.
What happens after my free trial ends?
At the end of your free trial, you will be prompted to select a plan or work with a member of our sales team to determine the proper plan for your needs. There is no obligation to input a credit card at the beginning of your trial.
Will you help me get started?
We would be happy to. Email Swiftype support with a description of your use-case, and we’ll be happy to recommend the best approach using Swiftype. You can also look through our quick start documentation guides to get you started.
Can I change my plan later on?
Yes! You may upgrade your plan in our dashboard at any time. The change takes effect immediately, and you will be billed the prorated cost of the new plan.
What happens if I go over my quota?
While we won’t shut your search down as soon as you exceed your limits, we will prompt you to upgrade your plan or work with our customer success team to determine a plan that meets your needs. You can monitor your usage under the account settings in your Swiftype dashboard.
What if I decide to cancel my paid plan?
We’ll be sorry to see you go, but we don’t require any long-term contracts or commitments, so you may close your account at any time. To close your account, visit account settings in your Swiftype dashboard and scroll to the bottom to select “Close Account.”
When will you charge my credit card?
We charge your credit card for your first month of service immediately upon your selection of a paid plan. Future charges will be recurring monthly on that date unless you cancel your account. There is no obligation to input a credit card at the beginning of your trial.