Features by plan

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Search engines 1 3 3+
Team members 1 5 Unlimited
Multiple domains per engine Index multiple website domains or subdomains in a single search engine.
Drag-and-drop reordering Drag-and-drop to rearrange results, add in results that don’t appear by default, or eliminate results entirely for a specific search term.
Custom relevance model Customize your algorithm to control how different attributes (such as title, date, price, likes, etc.) impact search results.
Spelling corrections Automatically correct for common spelling errors.
Synonyms Create synonym sets to synchronize results for different search terms with the same meaning.
Web Crawler
Recrawl interval How frequently your search engine content is updated by the Swiftype web crawler. Every 48 hours Every 24 hours Anytime
On-demand recrawls
PDF indexing Include content from PDF files for your search engine.
Real-time, automatic indexing Unique Swiftype feature that indexes changes to your website as soon as they happen.
Search analytics
Basic search query analytics
History The length of time for which your daily analytics will be stored. 15 day 90 day Full history
Real-time analytics Get a live view of search queries as they happen.
Geographical analytics Real-time view of search queries based on the location of the searching user.
Daily analytics A daily breakdown of your search analytics in addition to the summary analytics available for all plans.
Custom conversion events Conversion events allow you to track any user behavior(s) that happen after a search is performed and tie those events back to the search queries that most commonly result in a conversion.
Downloadable reports PDF downloads that summarize your search analytics, which can be emailed to any colleague without requiring access to the Swiftype dashboard.
Clickthrough data
Top query report
Live web chat
Phone Business hours 24/7
Platform integration support
Relevance tuning consultation
Ongoing relevance tuning
Dedicated account manager

Frequently asked questions

What does the free trial provide?

During the free trial, you will have access to all features and limits available on the Business plan. Our support team will also be available to provide guidance on integrating Swiftype with your existing website or platform.

What happens after my free trial ends?

At the end of your free trial, you will be prompted to select a plan or work with a member of our sales team to determine the proper plan for your needs. There is no obligation to input a credit card at the beginning of your trial.

Will you help me get started?

We would be happy to. Email Swiftype support with a description of your use-case, and we’ll be happy to recommend the best approach using Swiftype. You can also look through our quick start documentation guides to get you started.

Can I change my plan later on?

Yes! You may upgrade your plan in our dashboard at any time. The change takes effect immediately, and you will be billed the prorated cost of the new plan.

What happens if I go over my quota?

While we won’t shut your search down as soon as you exceed your limits, we will prompt you to upgrade your plan or work with our customer success team to determine a plan that meets your needs. You can monitor your usage under the account settings in your Swiftype dashboard.

What if I decide to cancel my paid plan?

We’ll be sorry to see you go, but we don’t require any long-term contracts or commitments, so you may close your account at any time. To close your account, visit account settings in your Swiftype dashboard and scroll to the bottom to select “Close Account.”

When will you charge my credit card?

We charge your credit card for your first month of service immediately upon your selection of a paid plan. Future charges will be recurring monthly on that date unless you cancel your account. There is no obligation to input a credit card at the beginning of your trial.

I have more questions. Where can I find answers?

You may visit the Help & Support Forum or contact support. We’re happy to help with any questions you have.