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Security is in our DNA

Security isn’t just a priority. It is an essential component to Swiftype’s technology and in keeping your data safe—and it has been this way since day one. A commitment to security and data integrity is evident throughout our operations and services.

99.999%uptime

Not only does Swiftype consistently maintain five nines, we also ensure all data and systems are secure so you don’t have to think about it.

Data Centers

Deliver better search with best-in-class uptime and data protection

There’s nothing more precious than your data. That’s why Swiftype’s distributed data centers and back-up locations are not only best-in-class, but also adhere to the strictest guidelines.

Swiftype’s data center operations provider maintains a SOC 2 certification. It also meets all requirements for ISO 27001, ISO 27017, and ISO 27018.

Customers can request detailed reports with insight into the physical and environmental controls within the data centers where all customer data is stored. These reports are produced with both independent auditors and third-party organizations for your compliance needs.

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Physical and Environmental Security

  • 24x7 onsite staff
  • State-of-the-art HVAC, sensors, fire detection, and raised flooring to protect equipment from environmental hazards
  • Security cameras and biometric scanning to controlled access data centers
  • Automatic failover safeguards

Data Protection

Swiftype’s storage of data adheres to all industry standards of encryption, and all customer data is encrypted via SSL. No questions asked. And your data is your data. None of Swiftype’s systems will modify or compromise the integrity of your source data.

  • Only you have full access to source content
  • Content stored and in transit is protected from any unauthorized access
  • Complete control over user access and data indexing
  • Indexes consistently refreshed, including access rights
  • Protection for individual user sessions
  • Separate account-based search infrastructure
  • 24/7 on-call disaster recovery
  • Frequent customer data backups stored in secure, offsite locations

Application Security

Security doesn’t stop with data and data centers because security and encryption also extends to your traffic. Some more details:

  • Data encrypted in transit with AES-256
  • All network traffic encrypted via SSL and application traffic over SSL/TLS
  • User passwords stored in one-way salted hash
  • Compartmentalized and firewalled three-tier architecture
  • Centralized logging and alerts protect customers and their data
  • Single sign-on for users
  • Password timeout
  • Early and late binding authorization options
  • Adherence to industry best practices for port control and limited ports are publicly opened
  • Infrastructure is protected by multilayer access control

Thousands of businesses trust Swiftype to deliver millions of highly relevant results every day

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