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Self-Managed App Search, Known Troubleshooting & Known Issues

Discovered an issue? Looking for assistance?

Please send all reports to our team at:

Capturing Diagnostics

Running the binary with the --diagnostic-report flag to capture a diagnostic bundle:

bin/app-search --diagnostic-report   

The bundle generates a zipped folder, with the following structure:

- app_info.json
- elasticsearch_info.json
- logs
  - logstasher.log
  - stats.log
- system_info.json

When you submit beta feedback or a support request, attach this bundle to provide our team with:

  • App Search & Elasticsearch configuration details
  • Partial logs from App Search and Elasticsearch
  • System information

Feel free to look through the logs before sending to ensure that you are comfortable sharing the information.

Known Issues


  • None.


  • None.


  • Bug: Query suggestions are partially working when applying a single term. Multi term suggest queries are not yet functional.
  • Bug: app_search.port does not work with an integer value in config/app_search.yml. Please supply a string value for now.


  • Bug: The active query within a curation cannot be changed when there are multiple queries within the curation.


  • Bug [FIXED]: Deleting an Engine will remove the Engine from App Search, but the Elasticsearch index that contains the documents will still exist.
  • Bug [FIXED]: Updating API Keys via the Credentials menu can sometimes result on a 500 error. Creating a new key with a duplicate name will also generate a 500 error.

Thanks for trying out Self-Managed App Search. Please send us your beta feedback!